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During FY 2024, the survey randomly selected a total of 2,100 clients based on the agency preferred sampling method at all PSA-CRS situated in the MIMAROPA Region that has been operating for at least six months. The outlets included in this survey are Mamburao in Occidental Mindoro with 300 clients, Calapan in Oriental Mindoro with 600 clients, Odiongan in Romblon with 600 clients, and Puerto Princesa in Palawan with 600 clients.  Out of these clients, 2,093 successfully completed the interview, resulting in 99.7 percent response rate.

Client Satisfaction Measurement Report Second Quarter 2024 (1st Edition)

In the Second Quarter of 2024, the CSM selected 450 clients based on the agency preferred sampling method at all PSA-CRS situated in the MIMAROPA Region that has been operating for at least six…

Client Satisfaction Measurement Report Second Quarter 2025 (1st Edition)

In the Second Quarter of 2025, the CSM selected 600 clients based on the agency preferred sampling method at all PSA-CRS situated in the MIMAROPA Region that has been operating for at least six…

Client Satisfaction Measurement Report First Quarter 2025 (1st Edition)

In the First Quarter of 2025, the CSM selected 600 clients based on the agency preferred sampling method at all PSA-CRS situated in the MIMAROPA Region that has been operating for at least six months…